The rail freight industry needs to regain its customers’ trust

Image: © Kim de Vos

Rail freight companies operating on the New Silk Road are struggling to regain their customers’ trust during these uncertain times. The main issues that are worrying customers are cargo safety, the pandemic, and the lack of valid alternative routes.

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Author: Marco Raimondi

Marco Raimondi is an editor of RailFreight.com, the online magazine for rail freight professionals.

1 comment op “The rail freight industry needs to regain its customers’ trust”

bönström bönström|13.09.22|17:52

“Back to Basics” uses to be Medicine.
For proving sustainable, worth maintaining, etc., device shall meet with quality offered by other, existing, alternatives.
Accordingly capacity and utilisation of existing, now substantially has to be added.
(Rail, basics, shall not as currently, by far be most frequent separate cause of derailments, etc., etc.)
For clients, risk for a risk, means added costs, those by railways already too high.
(Railways is a device, not goal…)

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